About the Role

As Account Director, you will be responsible for managing key client accounts, developing strategic relationships, and driving the company’s personalised print and event management offerings. This pivotal position requires a professional with proven leadership in account management and an understanding of the event management sector, to enhance client engagement and ensure the company’s continued success.

Key Responsibilities

• Lead and develop client accounts to meet and exceed business objectives
• Ensure high levels of client satisfaction through proactive account management
• Collaborate with internal teams to deliver bespoke print and event solutions
• Identify new business opportunities within existing accounts
• Maintain a deep understanding of client needs and industry trends
• Prepare and present strategic proposals to clients and stakeholders

Ideal Candidate Profile

• Proven experience as an Account Director within the Exhibition / Print industry or related sectors
• Background in Event Management with a solid understanding of event logistics and client requirements
• Strong leadership and communication skills
• Demonstrable success in developing and maintaining strategic client relationships
• Proactive approach to identifying opportunities for growth and innovation
• Excellent organisational and project management capabilities

Location & Benefits

The role is based in East Anglia, offering a dynamic working environment and the possibility of contributing to an innovative company with a growing reputation. The position is permanent, offering stability and the chance to make a significant impact within a thriving organisation.

Next Steps

If you possess the relevant experience and a passion for client excellence within the print and event management sectors, we invite you to submit your application today. Glencourt Associates is committed to providing clear and honest guidance throughout your recruitment journey.

Creative Designer (Luxury & Travel Retail)

We are working with a renowned design agency committed to creating exceptional retail environments for prominent luxury brands. They are looking for a Mid to Senior Level Creative Designer to join their team in London. This is an excellent opportunity for a talented creative designer with experience in high-end retail spaces, seeking a challenging role with flexible working options.

Position Overview

• Job Title: Creative Designer (Luxury Retail & Travel Retail)
• Location: London, United Kingdom (Hybrid – 3 days in the office per week)
• Salary: c. £45,000 to £65,000 DOE

This role offers a unique chance to shape the visual narrative of flagship stores in both domestic and travel retail sectors, translating brand stories into immersive, high-end environments.

Key Responsibilities

• Interpret and develop creative concepts into fully realised designs
• Create visually compelling, story-driven retail environments for flagship stores
• Design and visualise concepts using 3ds Max and Adobe Creative Suite
• Produce high-quality 3D renders and presentations
• Drive brand narratives through spatial and visual design
• Collaborate with cross-functional teams to bring concepts to fruition
• Ensure all designs meet luxury and premium brand standards

Ideal Candidate Profile

• Proven experience as a Creative Designer within luxury or premium retail environments
• Track record working on high-end flagship retail projects
• Advanced proficiency in 3ds Max and Adobe Creative Suite
• Strong understanding of interior design and visual merchandising principles
• Exceptional storytelling ability through creative design
• Sharp aesthetic sensibility and attention to detail
• Ability to independently develop concepts and adapt quickly to briefs

What We Are Looking For

Our client seeks a proactive, confident creative designer who elevates briefs through creative flair. You should be capable of translating brand stories into physical retail spaces, possessing a passion for luxury retail experiences and a deep understanding of brand aesthetics. If you are a visual thinker with a hands-on approach and a drive to craft beautiful, story-led environments, this opportunity is perfect for you.

To find out more or to apply, please get in touch with us. We look forward to hearing from talented creative designers eager to make a significant impact in the luxury retail sector.

Glencourt Associates is excited to partner with a leading Point of Sale company based in the South East of the United Kingdom, seeking a Permanent Prototype Manager to join their dynamic team.

About the Role

In this pivotal role, you will oversee the development and realisation of prototypes within a manufacturing environment specialising in Point of Sale solutions. Your expertise will ensure the seamless transition from concept to functional models, supporting the company's innovation and product excellence.

Key Responsibilities

• Lead the prototyping process in line with company standards and client specifications
• Collaborate with design, engineering, and manufacturing teams to ensure prototypes meet quality and functionality expectations
• Manage timelines, budgets, and resource allocation for prototype projects
• Evaluate and optimise manufacturing processes to improve prototype development efficiency
• Maintain documentation and quality assurance throughout the prototyping lifecycle

Candidate Profile

The ideal candidate will possess previous experience within manufacturing, specifically in the Point of Sale industry. You should demonstrate strong leadership skills, technical expertise, and a proactive approach to problem solving within a fast-paced environment.

Additional Benefits

• On-site Gym facilities to support your well-being

If you meet the criteria above and are seeking an exciting opportunity to lead prototyping initiatives within a successful manufacturing firm, we encourage you to apply. Our team is here to support you through the recruitment process and provide guidance to help you take the next step in your career.

Business Development Manager – Germany

Glencourt Associates are pleased to partner with a leading organisation in the retail equipment / fixtures industry, to recruit a Business Development Manager for Germany. This strategic role offers a fully remote working arrangement based in Germany, with extensive European travel included.

Role Overview

The Business Development Manager will report directly to the Sales Director and is responsible for identifying and securing new customers across various sectors, including Retailers, Brands, Convenience, Distributors, and Installation Services. The role demands a forward-thinking approach to delivering innovative solutions, developing a robust customer acquisition strategy, and driving sustainable growth through customised solutions in the retail equipment space.

Main Responsibilities

• Develop and implement effective new business strategies aligned with the company's growth objectives.
• Identify, negotiate, and secure profitable new business opportunities, contributing to the company's revenue targets.
• Create and manage a strong pipeline using an effective CRM system, maintaining high conversion rates.
• Understand customer challenges to tailor smart solutions, adding value and strengthening relationships.
• Engage with potential clients through meetings with key decision-makers and deliver compelling pitches and tender responses.
• Ensure smooth handover processes to the Account Management team post-qualification, fostering long-term customer relationships.
• Provide accurate forecasts of revenue and margins, ensuring data is realistic and robust.
• Collaborate with internal teams to enhance customer experience and develop market intelligence and competitor insights.
• Contribute to the continuous development of the company's market offerings to maintain a competitive edge.
• Adhere to company policies and exemplify core values in all stakeholder interactions.

Candidate Profile

The ideal candidate will possess:

• Proven experience in business development within Retail Equipment sectors or similar.
• A strong track record of establishing and growing customer accounts in challenging environments.
• Excellent relationship-building skills across multiple stakeholders.
• Knowledge of the retail, branding, convenience, and distributor sectors, with the ability to articulate compelling value propositions.
• Strong communication, presentation, organisational, and commercial skills.
• A proactive, solution-focused approach with resilience and self-sufficiency.

Application

If you possess the necessary experience and are ready to make a strategic impact within a dynamic organisation, we encourage you to apply for this exciting opportunity. 

Glencourt Associates are delighted to partner with a reputable retail fitout company in their search for an Estimating Manager. This role offers the flexibility of hybrid working, combining the convenience of remote work with engaging in a vibrant team environment.

Position Overview

The Estimating Manager will play a strategic role in delivering revenue and margin targets, ensuring sustainable growth and financial success. You will lead the tender estimation process, ensuring all submissions are commercially robust, technically accurate, and aligned with company objectives. This position calls for an experienced professional with a background in retail display / fitout estimation, tendering, and commercial analysis.

Key Responsibilities

• Leading Tender Processes: Oversee the full tender lifecycle from receipt of documentation to final submission and approval.
• Commercial Control: Maintain control of cost and margins across projects, developing strategies that support profitable growth.
• Technical & Commercial Analysis: Review, interpret, and challenge tender documents, including specifications, drawings, and pricing schedules.
• Pricing & Supplier Engagement: Challenge and validate supplier and vendor pricing, comparing UK, EU, and Far East options to ensure competitiveness and accuracy.
• Collaboration: Work closely with cross-functional teams, including Account Managers, Design, Operations, Finance, and Procurement, to gather inputs and align tender strategies.
• Risk & Opportunity Assessment: Identify and highlight risks, assumptions, exclusions, and opportunities within tenders, presenting clear recommendations for senior management.
• Post-Submission & Continuous Improvement: Participate in review processes, lessons learned, and process enhancements.
• Bid Management: Act as Bid Manager on pre-qualified opportunities, ensuring customer requirements are fully integrated and risks mitigated.
• Reporting & Stock Management: Conduct monthly reviews on stock, revenue, and margin metrics, sharing insights with leadership.
• Health & Safety: Promote safe working practices and highlight departmental safety risks.

Essential Experience & Skills

• Proven estimating, tendering, or commercial analysis experience within retail equipment, shop fitting, or related project environments.
• Strong commercial judgement, with the ability to assess price, margin, risk, and value rapidly and effectively.
• Excellent understanding of tender processes, pricing schedules, and contractual risks.
• Experience reading and challenging technical drawings, specifications, and scopes of work.
• High levels of accuracy, analytical ability, and data confidence, particularly within Excel and relevant estimating software.
• Exceptional communication skills, capable of presenting complex data clearly to stakeholders at all levels.
• Capacity to manage multiple tenders and deadlines in a fast-paced environment.
• Good vendor sourcing, lead time, freight, quality, and commercial driver knowledge.

Candidate DNA

We seek a commercially sharp, evidence-led professional with the confidence to challenge assumptions and prices, organised and deadline-focused with excellent communication skills. A team player with resilience under pressure, proactive in risk and opportunity identification, and committed to continuous process improvement.

Package & Benefits

Based on experience, the role offers a competitive salary range.  The role's structure and company size position it as an excellent opportunity for a committed professional looking to make a substantial impact within a growing organisation. If you meet the criteria and are interested in this strategic leadership role, we welcome your application.

Key Responsibilities

• Creating high-quality 3D visualisations aligned with project requirements
• Collaborating closely with designers and clients to interpret briefs effectively
• Developing detailed and realistic renders to showcase design concepts
• Contributing to the visualisation process from initial concept through to final presentation

Candidate Profile

• Proven experience as a Visualiser within a design agency setting
• Previous experience of working with luxury / high-end retail brands
• Strong competency in 3D modelling and rendering software (3ds Max)
• A portfolio demonstrating high-quality visualisation work
• Excellent communication skills and the ability to work collaboratively
• Flexible and proactive approach to project deadlines and client needs

Location & Working Arrangements

This position is based in London, with the flexibility for hybrid working. The successful candidate will have the opportunity to work remotely part of the time, subject to agreement with the team.

Remuneration

Salary is competitive and dependent on experience, ranging from £35,000 to £45,000 per annum.

About the Company

The client is a design agency who pride themselves on delivering innovative and engaging design visualisations that meet high standards of quality and client satisfaction.

Next Steps

If you possess the relevant experience and are excited about this opportunity, we invite you to submit your CV for the role. Our team will review applications diligently to identify the best match for this forward-thinking agency. Glencourt Associates is committed to supporting your career move with professionalism and respect. We look forward to helping you take the next step in your visualisation career.