Sales Support Consultant
Artane Dublin, Ireland
Up to €32,000 per annum
J Full-Time
About Us:
We are looking for a motivated and detail-oriented Sales Support Consultant to join our team and assist in driving our sales efforts forward.
Job Summary:
The Sales Support Consultant will play a crucial role in supporting the sales team, ensuring smooth operations, and enhancing customer satisfaction. This position requires excellent communication skills, strong organizational abilities, and a customer-focused attitude.
Key Responsibilities:
- Sales Support:
- Assist the sales team with administrative tasks and customer inquiries.
- Prepare and process sales orders, ensuring accuracy and timely delivery.
- Maintain and update customer records in the CRM system.
- Customer Service:
- Provide exceptional support to customers, addressing their queries and resolving issues promptly.
- Coordinate with various departments to ensure customer needs are met.
- Follow up with customers post-purchase to ensure satisfaction.
- Documentation and Reporting:
- Generate sales reports and analytics for the sales team and management.
- Assist in preparing sales presentations and proposals.
- Maintain accurate and organized records of sales activities.
- Product Knowledge:
- Develop a deep understanding of our product range to effectively assist customers and support the sales team.
- Stay informed about industry trends and competitors to provide valuable insights.
- Team Collaboration:
- Work closely with the sales team to achieve overall sales targets and objectives.
- Participate in team meetings and contribute to sales strategy discussions.
- Provide administrative support during sales events and promotions.
Qualifications:
- Proven experience in a sales support or administrative role, preferably in a customer-focused environment.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and CRM software.
- High attention to detail and accuracy.
- Ability to work independently and as part of a team.
Benefits:
- Competitive salary up to €32,000 per annum.
- Opportunities for career growth and professional development.
- Employee discounts on company products.
- A collaborative and supportive work environment.