Project Operations Manager – Retail Equipment
Our client is a leading supplier of retail merchandising systems. Due to continued expansion and exciting growth plans, they are seeking a Project Operations Manager to join their dynamic team, based in Wales.
About the Role
The Project Operations Manager will take charge of the operational functions related to key accounts in a fast-paced, manufacturing environment. Reporting directly to the Account Manager, you will oversee the planning, development, and execution of daily operations, ensuring project delivery aligns seamlessly with client specifications and company standards.
Key Responsibilities
- Lead the day-to-day operational activities across multiple projects, supporting the associated Account Manager and cross-departmental teams including sourcing, production, logistics, and finance.
- Develop and refine internal processes and systems to ensure efficiency, accuracy, and operational excellence.
- Maintain a comprehensive understanding of retail equipment specifications, standards, and materials, suggesting operational improvements and alternative solutions when necessary.
- Work closely with the Project Management sales team to deliver customer programmes and day-to-day activities.
- Manage ERP/MRP system data related to sales, ensuring clarity, accuracy, and timely updates, facilitating effective sourcing and manufacturing.
- Build strong internal and external relationships to support project delivery and operational integrity.
- Initiate and conduct regular reviews of processes and systems, driving continuous improvement initiatives to simplify operations and eliminate duplication.
- Support dispute resolution regarding quality issues and replacement goods, determining optimal supply routes and solutions.
- Occasionally work outside standard hours, including evenings, weekends, or bank holidays, and provide cover to colleagues in their absence.
Candidate Profile
- A confident, decisive, and logical thinker with a proactive approach.
- Excellent communicator capable of building strong team relationships.
- Strong organisational skills with meticulous attention to detail.
- Experience in fast-moving sourcing & manufacturing environments (2-3 years preferred).
- Knowledge and practical experience of ERP/MRP systems, with an interest in lean methodology (training desirable).
- Ability to prioritise effectively and manage multiple tasks concurrently.
- A practical, inquisitive mindset with a drive for process simplification.
Additional Information
This role offers an attractive salary range of circa £50,000 to £60,000, dependent on experience. Flexibility to work additional hours as required is essential. The position provides an excellent opportunity to influence operational efficiency within a recognised industry leader.
If you meet the specified criteria and are ready to take on this pivotal role, we encourage you to apply. Glencourt Associates is committed to supporting your career development with clarity and professionalism.